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SSingle Property ManagementNorth America
Rent Collection for single-family rentals

Service

Rent Collection

Predictable rent through one platform. Direct deposit, autopay-first ledger, statutory-compliant late-rent escalation. Funds disbursed on a defined schedule.

What we do

Predictable rent is the entire reason most owners engage a manager. We handle monthly collection through tenant-friendly digital channels, follow up on late payments using the documented statutory sequence, and disburse funds to your account on a defined schedule. Every dollar is reconciled to the unit.

Rent Collection in context

What’s included

  • Online tenant payment through one platform
  • Autopay-first onboarding at lease signing
  • Statutory-compliant late-rent escalation
  • Direct deposit to owner account on a defined schedule
  • Monthly rent ledger included with statement
  • NSF and bounced-payment recovery support

How your manager handles it

Autopay-first rent collection.

Tenants pay through PAD, Interac, ACH, or card with autopay on by default. Missed rent triggers the documented notice sequence on day one, with your authorization at every step.

Frequently asked

On the cadence defined in your engagement letter. We hold to the schedule.
We follow a documented sequence. Courtesy reminder. Formal notice. Statutory notice served when warranted. Tribunal escalation only with your authorization.

Problem we solve, how we solve it

Where rent collection commonly breaks down.

Specific operating failures behind rent collection, and the disciplined-process answer to each.

Problem we solve

Late rent becomes silence becomes legal exposure.

Owners often wait too long to send the first late-rent notice, hoping the tenant will catch up. By month three, the math is brutal and the tribunal queue is already long.

How we solve it

Right notice served on the right schedule. Documented from day one.

Tenants pay through autopay across PAD, Interac, ACH, or card. If a payment misses, we send the courtesy reminder, the formal notice, and the statutory notice on schedule, with your authorization at every step.

How rent collection runs

From the first call through ongoing operations.

Seven steps. The same path whether you hold one rental or ten.

  1. 01

    Intake call

    We learn about your unit, your tenant situation, and what is and is not working today. No deck. No pitch. A working call.

  2. 02

    Property walk

    Your dedicated manager visits the unit in person, photographs the condition, meets the tenant if occupied, and writes a baseline report.

  3. 03

    Plan and proposal

    Written proposal with the service mix, realistic rent projection for the neighborhood, and clear pricing. Typically within one business day.

  4. 04

    Handoff

    Lease, ledger, vendor contacts, and tenant relationship transfer cleanly to your manager. We send introduction notices that comply with the RTA.

  5. 05

    Day to day

    Your manager handles rent, repairs, vendor dispatch, inspections, and tenant communication. You keep the phone number. You stay in control.

  6. 06

    Monthly close

    Itemized statement on the same day each month. Every dollar shown. Maintenance threads attached. Year-end summary ready for your accountant.

  7. 07

    Quarterly check-in

    A scheduled call with your manager to review performance, plan for renewals, walk through any capital needs, and reset the next quarter.

Engagement

Engage rent collection for your rental.

Tell us about your single-family rental and the scope you need. We respond with a written proposal, typically within one business day.