Service
Tenant and Lease Management
End to end tenant operations and lease administration across the portfolio. Leasing, screening, renewals, rent administration, and statutory enforcement run under one named manager.
What we do
Tenant and lease management is the operating core of a residential portfolio. It is also the area where most firms fragment the work across leasing teams, lease administrators, and collections groups that rarely speak. The result is gaps every owner has lived through. Renewals served late. Rent ledger errors carried into year end. Screening criteria that drift from what the asset actually requires.
Single runs the full lifecycle under the portfolio manager. Vacancy strategy is set against the asset plan, not against a template. Marketing is calibrated to the audience the asset is built for. Screening criteria are written into the engagement and applied to every applicant. Lease drafting uses the right standard form for the jurisdiction with addenda specific to the portfolio. Renewals are tracked against the lease anniversary with the right notice served on the right schedule. Statutory enforcement runs procedurally clean from day one of any default.
The administrative discipline is what compounds. Every signed lease lands in a single repository tied to the unit. Every rent change is documented against the statutory ground. Every renewal proposal carries the market reference behind the number. Year over year, the file becomes the cleanest record any owner has on the asset.
What’s included
- Vacancy and leasing strategy set against the asset plan
- Marketing calibrated to the portfolio's tenant audience
- Documented screening criteria applied to every applicant
- Lease drafting on the right standard form per jurisdiction
- Portfolio specific addenda where the asset requires them
- Renewal tracking against lease anniversary with right notice service
- Rent administration with documented adjustments to the ledger
- Statutory enforcement run procedurally clean from default day one
Frequently asked
How tenant and lease management runs
From the first principal call through ongoing portfolio operations.
The same disciplined path applied to every portfolio under our care.
- 01
Intake call
We learn about your unit, your tenant situation, and what is and is not working today. No deck. No pitch. A working call.
- 02
Property walk
Your dedicated manager visits the unit in person, photographs the condition, meets the tenant if occupied, and writes a baseline report.
- 03
Plan and proposal
Written proposal with the service mix, realistic rent projection for the neighborhood, and clear pricing. Typically within one business day.
- 04
Handoff
Lease, ledger, vendor contacts, and tenant relationship transfer cleanly to your manager. We send introduction notices that comply with the RTA.
- 05
Day to day
Your manager handles rent, repairs, vendor dispatch, inspections, and tenant communication. You keep the phone number. You stay in control.
- 06
Monthly close
Itemized statement on the same day each month. Every dollar shown. Maintenance threads attached. Year-end summary ready for your accountant.
- 07
Quarterly check-in
A scheduled call with your manager to review performance, plan for renewals, walk through any capital needs, and reset the next quarter.
Engagement
Engage tenant and lease management for your portfolio.
Tell us about the portfolio and the scope you need. Senior portfolio management responds with a briefing memo, typically within one business day.